PRODUCT DESCRIPTION
It is an individual life policy that provides multiple insured and value-add benefits. It offers one point of contact with an emergency panic button/contact number for all accident related issues (as well as certain extended benefits), as identified below:
BENEFITS
• EVOLUSURE USSD/CONTACT NUMBER/APP (One point of call)
EvoluSure has a direct contact number, as well as its own unique USSD, which acts as a “panic” button in the event of an emergency. A 24/7/365 call centre will contact the member within 30 seconds in order to establish the need.
• EMERGENCY ASSIST
Based on the telephonic assessment, the call for help would be classified as a life-threatening medical emergency or not. In the event of a medical emergency, the nearest, most appropriate ambulance service would be dispatched. The patient would be taken to the nearest, appropriate medical facility to be
stabilized.
Should the situation not require an emergency response, the caller would receive guidance on how to deal with the situation by offering medical/health advice and/or referral to a medical practitioner.
Extended benefit:
Emergency Medical Advice and Assistance
Telephonic guidance and advice with a medical crisis incident
General health & lifestyle advice
Telephonic information on minor illnesses and health topics such as supplements, acne, obesity, healthy eating plans, eating disorders, exercise routines, medical conditions, chronic illnesses, living with HIV/Aids and surgical procedures, etc.
• GUARANTEED ADMISSION
A hospital admission guarantee of R20 000 is provided to the private medical facility in order to ensure admission and for the patient to be stabilised before being moved to a public facility if they do not have private medical insurance cover.
In-Hospital Medical
Monitoring
In the event of emergency medical treatment and hospitalisation outside the client’s town of permanent residence, the helpline monitors the patient’s condition and takes care of messaging to relatives or next of kin on a regular basis until the patient is discharged from the medical facility.
Compassionate Visits
Arrangements in terms of compassionate visits are made and cost paid for in the event of emergency medical treatment and hospitalisation which takes place outside the client’s town of permanent residence, exceeding five (5) consecutive days.
Escorted Return of Minors
Arrangements in terms of escorted return transport are made and cost paid for in the event of emergency medical treatment and hospitalisation which results in minor children being left stranded.
• HOSPITAL CASH PLAN
Daily cash of R500.00 is paid to the member while in hospital, and is normally utilised to pay for personal incidentals, snacks, family taxi fare, etc.
• ACCIDENTAL DISABLITY
Accidental disability cover of up to R15,000.00 is payable, dependant on the severity of the injury.
• ACCIDENTAL DEATH
In the event of the death of the member, as a result of an accident, an amount of R15,000.00 is payable in lieu of funeral benefits.
• REPATRIATION OF MORTAL REMAINS
In the event that the body of the deceased is required to be transported to the home town, the following benefits have been included:
o Location of deceased
o Overnight accommodation (1xperson) to identify the body (R5000)
o Repatriation to funeral home closest to place of burial in RSA only
o 1x Family member can accompany the body
o Assistance with all paperwork / funeral arrangements
o Advice on how to apply for the death certificate
o Referral to a reputable funeral
o Referral to a Pathologist if an autopsy is required
• HIV / TRAUMA ASSIST
This benefit provides members with the following:
• 24-hour emergency assistance helpline / protection service
• 3 HIV related trauma consultations
• 3 Blood tests and access to STD preventative medication
• Access to the “morning-after-pill”
• Trauma – covers R5000 per insured – max of R10 000 per family
• LEGAL ASSISTANCE
Legal Assistance is made available to the member (telephonic/face-to-face consultation), should the member wish to institute legal action, due incidents/issues related to the accident.
Extended benefit:
Access to 24-hour legal advice helpline – any law
30 Minute consultation – any law
Free standard legal documents e.g. employments contracts etc.
